Accessibility statement
This accessibility statement applies to the Get to know your pension website.
Using this service
This service is run by the Department for Work and Pensions. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate the website using a keyboard or speech recognition software
- listen to the website a using speech reader (including the most recent versions of JAWS, NVDA and VoiceOver
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this service is
This website has been tested using JAWS v2022, Dragon v15 and ZoomText v2022 against WCAG 2.2 guidelines. No issues were found.
Reporting accessibility problems with this service
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Contact DWP about accessibility form.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the:
- Equality Advisory and Support Service (EASS) if you live in England, Scotland or Wales
- Equality Commission for Northern Ireland (ECNI) if you live in Northern Ireland
Technical information about this service’s accessibility
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the:
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard. This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.
Preparation of this statement
This statement was prepared on 17 September 2020. It was last reviewed on 27 June 2024.
The test was carried out by the Department for Work and Pensions. All pages of the website were tested using JAWS, Dragon and ZoomText.
